1. The information we collect and how we use it.
Users either make a telephone enquiry with us our publicised contact number. Potential customers may also submit our Online Enquiry Form.
We need certain personal information from you and about you, including (non- exhaustively), your name, address, telephone number, e-mail address, details of the service you require and the proposed location, and your debit or credit card details.
We gather this information to allow us to process your enquiry. The relevant information is used by us, our agents and sub-contractors, to complete your order, to provide you with our services and our statements of your account as required, and to communicate with you on any matter relating to the provision of our services in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time-to-time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask for your feedback and comments on our services.
We and our group companies may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please e-mail us at email@example.com or write to us at the address given in our Terms and Conditions.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please e-mail us firstname.lastname@example.org or write to us at the address given in our Terms and Conditions.
We may also provide your information to carefully-selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please e-mail us at email@example.com or write to us at the address given in our Terms and Conditions. ￼￼￼
2.1. About cookies
2.1.1. Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.
2.1.2. Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.
2.1.3. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
2.2.1. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
2.2.2. We may use the information we obtain from your use of our cookies for the following purposes:
2.2.1. to recognise your computer when you visit our website;
2.2.2. to track you as you navigate our website, and to enable the use of our website’s features and functionality;
2.2.3. to improve the website’s usability;
2.2.4. to analyse the use of our website;
2.2.5. in the administration of this website;
2.2.6. to personalise our website for you, including targeting advertisements which may be of particular interest to you.
2.3. Blocking cookies
Most browsers allow you to refuse to accept cookies. For example: (1) in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector; (2) in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box. Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use some or all of the features on the website. ￼￼￼
2.4. Deleting cookies ￼You can also delete cookies already stored on your computer: (1) in Internet Explorer, you must manually delete cookie files; (2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu. Obviously, doing this may have a negative impact on the usability of many websites.
3. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers will be passed on to the new owners of the business.
4. Updating your details
If any of the information you have provided to Modern Aesthetic Solutions Ltd by telephone or in your Online Enquiry Form changes, for example if you change your e-mail address, name or address, please let us know the correct details by sending an e-mail to firstname.lastname@example.org or write to us at the address given in our Terms and Conditions.
5. Your consent
5.2. Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
6. How to contact Modern Aesthetic Solutions